Core Values


These are the principles we live by — and the standards to which we hold ourselves and one another accountable.

Jackson Hilger and Eddy Hilger, Owners of Mr. T's Pizza & Ice Cream working at their St. Elmo restaurant location at the foot of the Incline Railway in Chattanooga, Tennessee

As a family-owned and operated business, we extend that sense of family to our team and our customers. We foster a warm, inclusive environment where everyone feels respected, supported, and welcome.

1. Family First

2. Unwavering Positive Attitude

At Mr. T’s, we believe energy is contagious — so we bring the good kind.

Family owner of Mr. T's Pizza & Ice Cream wears shirt with the logo

Every interaction is a chance to brighten someone’s day. From the moment our guests walk in, we aim to create experiences that are memorable, uplifting, and worth coming back for.

3. Customer Joy

Best pizza in Chattanooga, Tennessee being prepared in the kitchen

4. Personal Responsibility

We take ownership of our actions, ensuring that every pizza, every scoop, and every interaction reflects our dedication to excellence.

The best pizza in Chattanooga, TN being served

We prioritize the needs of our customers and team members, consistently striving to exceed expectations with humility and dedication.

5. Sacrificial Service